Vinyl Disorder Product Terms & Conditions
By ordering from Vinyl Disorder, you agree to be bound by the following terms & conditions.Vinyl Disorder, reserves the right to update these terms at anytime without prior notice.
All Prices are in U.S. Dollars (USD).
Your order will not be produced until we receive payment in full. Any requests to change an order once it has been processed cannot be guaranteed. Requested changes may require an additional charge.
Refunds & Returns
All Vinyl Disorder products are made to order. When your order is placed, it is put directly onto our production queue. Due to this process and the wide range of sizes and colors that we offer, we cannot accept returns or refunds on any of our products. This includes vinyl by the foot.
If there is an error that occurred during manufacturing, Vinyl Disorder will send out a replacement for the defective item(s) free of charge (Photo proof is required). Without photo proof, Vinyl Disorder will require you to send the package back at your expense. If we determine that the error was caused on our end, we will reimburse you for the authorized shipping expense. Any cost of shipping over the authorized amount will not be reimbursed.
You must contact Vinyl Disorder for a Return Merchandise Authorization number. Returns without a Return Merchandise Authorization number will not be accepted. You must notify us within 3 business days of order acceptance of any defects discovered in the ordered product. In order to receive replacement, we may request that you return the entire received product within 10 days (at your own expense) from the time when the ordered product delivery was taken. We reserve the right to not accept goods for return that have been altered in any way or have been used.
If an order is to be reprinted due to an error on your part (i.e., approving proofs with spelling errors, etc), you will be charged for the reprint. A reduced or discounted price for the reprint may be offered. Review your digital proof carefully as we are not liable for errors in a final product due to misspelling, bleeds, grammar, punctuation, image orientation and size dimensions. We accept no responsibility for files that are low quality, low-resolution or not print-ready. We are not responsible for images printed as blurry, distorted or pixilated due to your supplied artwork. We are not liable for delays resulting from the proof approval process. We will not make any changes to your artwork after approval. No refunds are provided for any reason after a proof has been approved and the order sent to print / cut.
If you feel that you have received a defective product, please don't hesitate to contact us. We will be happy to resolve any issue that you have to the best of our abilities.
If you have any questions or concerns, please contact us:
Toll Free: 866-723-3726
9am - 5pm Pacific Time
Monday - Friday (Closed for Major Holidays)
Or email us any time at: Support@vinyldisorder.com
Please ship returns to:
23881 Via Fabricante
Mission Viejo, CA 92691
If you have any problems, call or email us and one of our team members will gladly assist you. Please refer to our Refund & Returns page for more information.
We charge sales tax to orders received within the state of California.
By submitting artwork to Vinyl Disorder, you certify that you have the right to use the image(s) in your artwork files.Vinyl Disorder is not responsible for the loss or damage of your artwork.You agree not to upload any files consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission for the owner of these rights.Vinyl Disorder will refuse an order, which in our opinion is an infringement of the rights of a 3rd party. You accept full legal liability for the content of material processed and produced on your behalf and under your instructions.You agree to let us display your artwork and finished stickers on our website(s) and distribute free samples.These will NOT be sold or given for the purpose of reselling.
Production time begins on the next business day after your full payment is received and proof (if applicable) is approved.This does not include weekends and public / major holidays.Production time is an estimate.Vinyl Disorder is not responsible for expedited delivery costs on orders that do not go out by the ship date.
Vinyl Disorder is not responsible for delays caused by shipping carriers, weather or any damages resulting from the failure to receive an order in time. Our responsibility is limited to preparing your order and delivering it for shipping.Vinyl Disorder is not liable for damages that occur in shipping.Any period or date for delivery of goods or provision of services is intended as an estimate only, and is not an contractual commitment.Additional shipping and handling charges will be assessed for packages that have to be reshipped due to any errors you make in submitting the shipping address. Please review our shipping policy.
You must be of legal age to use our website. You must provide a valid email address and any other information requested by Vinyl Disorder to complete your order.
Vinyl Disorder reserves the right to distribute free samples of your printed / cut product and display them on our website(s). We will NOT sell samples or distribute them for the purpose of resale.Vinyl Disorder reserves the right to refuse an order without disclosing a reason.
The material on this site could include technical inaccuracies or typographical errors.Vinyl Disorder may make changes or updates at any time.The materials on this site are provided "as is" and without the warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to applicable law.Vinyl Disorder disclaims all warranties or merchantability and fitness for a particular purpose.Vinyl Disorder does not warrant that the functions contained in the material will be uninterrupted or error-free., that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components.Vinyl Disorder does not warrant or make any representations regarding the use of or the result of the use of the material in this site in terms of their correctness, accuracy, reliability, or otherwise.You (not Vinyl Disorder) assume the entire cost of all necessary servicing, repair or correction.The above exclusion may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties.
In the case of a decal missing a letter please send us a photo proof of the decal BEFORE applying and we will have a new letter or word replaced to fix the decal. We will send out a few to make sure you have no it down no problem.
The customer will defend and hold Vinyl Disorder harmless in any suit or court action brought against Vinyl Disorder by others for alleged damages, costs, expenses (including reasonable attorney’s fees), liabilities or losses resulting from circumstances where Vinyl Disorder , acting as the customer’s agent, uses copy, photographs, or illustrations that are believed by others to be degrading, libelous or harmful to their reputations, images, or standing in the community or which in Vinyl Disorder’s sole judgment is an infringement on a trademark, trade name, service mark, copyright belonging to others, or in a suit or court action brought against Vinyl Disorder for actions of the customer’s employees which may occur.
You agree to defend, indemnify and hold harmless Vinyl Disorder and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of VinylDisorder.com. You also certify that you own rights to or have a license to use the image(s) being reproduced as part of your order.
If you use this site to submit requests for or on behalf of a 3rd party (“3rd Party”), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the 3rd Party of all terms applicable to all products or services acquired through this site, including all rules and restrictions applicable thereto. Each User using this Site for, or on behalf, of a 3rd Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the 3rd Party’s or the User’s failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations. Your access to Vinyldisorder.com may be terminated or suspended at any time, without notice and for any reason.
We take FRAUD very Seriously and will tolerate it in any way! We have anti-fraud safefuards in place, and will pursue prosecution for all fraudulent orders. WE WILL report all fraud to the FBI Internet Fraud Complaint Center at www.ic3.gov